Privacy Policy

Vikrus IT Ltd (“Vikrus IT”, “we”, “us”, or “our”) is a company registered in England and Wales. We provide enterprise-grade IT infrastructure and managed services exclusively for the hospitality sector.

Registered address: London, United Kingdom
Email: info@vikrusit.com
Telephone: +44 20 3443 9148

We are committed to protecting your personal data and processing it fairly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following categories of personal data:

• Identity data: first name, last name, job title
• Contact data: email address, telephone number, company name
• Technical data: IP address, browser type and version, time zone, operating system
• Usage data: information about how you use our website and services
• Communications data: your preferences in receiving marketing from us and your communication preferences

We collect data through the following means:

• Direct interactions: when you complete our contact or consultation form, email us, or telephone us
• Automated technologies: as you interact with our website, we may automatically collect technical data using cookies and similar technologies (see our Cookie Policy)
• Third parties: we may receive data from analytics providers and advertising networks

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To respond to your enquiry or consultation request
• To provide and manage the IT services you have engaged us for
• To send you relevant information about our services where you have consented or we have a legitimate interest
• To comply with a legal or regulatory obligation
• To improve our website and services through analytics

Under the UK GDPR, we rely on the following lawful bases to process your data:

• Consent – where you have given clear consent for us to process your data for a specific purpose
• Contract – where processing is necessary for the performance of a contract with you
• Legitimate interests – where it is necessary for our legitimate business interests and not overridden by your rights
• Legal obligation – where we must comply with a legal or regulatory requirement

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Under UK data protection law, you have rights in respect of your personal data, including:

• Right of access – you may request a copy of the personal data we hold about you
• Right to rectification – you may ask us to correct inaccurate or incomplete data
• Right to erasure – you may request that we delete your personal data in certain circumstances
• Right to restrict processing – you may ask us to suspend processing of your data in certain circumstances
• Right to data portability – you may request a copy of your data in a structured, machine-readable format
• Right to object – you may object to our processing of your data where we rely on legitimate interests

To exercise any of these rights, please contact us at info@vikrusit.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and service providers who have a business need to know it. We have procedures to deal with any suspected personal data breach and will notify you and the ICO where we are legally required to do so.

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Vikrus IT Ltd
Email: info@vikrusit.com
Telephone: +44 20 3443 9148
Address: London, United Kingdom