About Vikrus IT
Vikrus IT was founded on a single conviction: the calibre of IT infrastructure inside a hotel directly shapes the experience a guest remembers. We bridge the gap between premium guest expectations and the robust, secure technology that makes them possible.
Our Mission
Guests expect fast, secure Wi-Fi, effortless check-ins, and reliable in-room technology. Our expertise ensures technology enhances rather than hinders the guest journey.
Working With Leading Brands
Luxury Hotel Chains
Boutique Properties
Conference Resorts
International Groups
.
10+
Years of Hospitality IT Expertise
Our Process
We onboard new properties through a structured three-phase approach that ensures nothing is missed and everything is right from day one.
01
We map your network topology, identify coverage gaps, single points of failure, and integration bottlenecks. You receive a detailed report with prioritised recommendations.
02
Our engineers design and install a solution scoped exactly to your property — from cabling and access point placement to firewall config, PMS integration, and telephony rollout.
03
Our NOC team monitors your infrastructure 24/7/365. Proactive alerts, remote troubleshooting, and scheduled maintenance mean issues are resolved before guests notice them.
Deep Domain Expertise
Hotels are not offices. The density, the 24/7 operation, the guest-facing criticality, and the complexity of integrated systems means generic IT firms consistently underdeliver. Vikrus IT is built around these unique demands.
Hotels are one of the most demanding wireless environments on the planet. We design Wi-Fi architectures using Ruckus and Aruba that handle hundreds of simultaneous devices per floor without compromise.
We integrate seamlessly with leading PMS platforms to ensure check-in flows, room controls, and billing communicate flawlessly. IT that does not speak your hotel's language creates friction — ours eliminates it.
From restaurant POS terminals to mobile keycard systems, our engineers configure and maintain the technology that keeps your revenue streams flowing and guests moving securely through your property.
Powered by Microsoft Azure and Datto, we ensure your critical hotel data and systems are backed up, recoverable, and resilient against disruption — from hardware failures to ransomware incidents.
Proven Track Record
✓Full IT Infrastructure UpgradeLuxury Hotel ChainEnterprise-grade networking, cybersecurity, and telephony across multiple locations.
✓Superfast Guest Wi-Fi DeploymentLarge Resort PropertyUninterrupted connectivity across rooms, public spaces, and outdoor areas.
✓Cybersecurity & GDPR ComplianceBoutique Hotel GroupAdvanced security to meet GDPR & PCI-DSS compliance requirements.
✓Smart Room IoT RolloutPremium City HotelIoT-based room controls enhancing guest comfort and energy efficiency.
✓Disaster Recovery StrategyLeading Hotel OperatorCloud-based backup and recovery implementation using Azure and Datto.
✓Cloud Telephony MigrationInternational Hotel GroupMitel & 3CX telephony replacing legacy PABX with full PMS integration.